Enhancing Care with Cutting-Edge Technology

Welcome to HiTC's Customer Service Portal

Discover how our innovative solutions can transform your healthcare experience. Connect with our support team for personalized assistance.

(865) 459-2026

Customer Support Phone
Customer Support Email

311 S Weisgarber Rd, Knoxville, TN 37919

Corporate Office Address

Your Questions Answered

Find solutions to common inquiries about our services and support options.

How can I contact customer support?

You can reach our support team by calling (865) 459-2026 or emailing [email protected].

What services does HiTC offer?

We provide advanced technology solutions for skilled nursing and assisted living facilities, focusing on safety and care quality.

Do your products require wearable devices?

No, our solutions use sensors and AI processing, eliminating the need for wearable devices.

How does facial recognition improve safety?

Our facial recognition technology enhances security by accurately identifying individuals, reducing unauthorized access.

Can your technology reduce operational costs?

Yes, our AI-driven solutions streamline processes and reduce costs while maintaining high care standards.

Ready to Transform Your Care Experience?

Explore Our Support Services

Comprehensive Customer Assistance

24/7 Technical Support

Our dedicated team is available around the clock to ensure your technology operates smoothly, providing immediate assistance whenever you need it.

AI Integration Consultation

We offer expert guidance on integrating AI solutions into your existing systems, enhancing efficiency and care quality in your facility.

Facial Recognition Setup

Our specialists will assist you in setting up and optimizing facial recognition technology to enhance security and streamline operations.

Training and Workshops

Participate in our training sessions and workshops designed to empower your staff with the knowledge to effectively use our technology solutions.

What Our Clients Say

“Thanks to HiTC’s support, our facility has seen a remarkable improvement in operational efficiency and resident safety. Their team is always ready to help!”

JD, Facility Manager

“The AI integration consultation was a game-changer for us. HiTC’s expertise made the process seamless and stress-free.”

JS, IT Director

“We are thrilled with the facial recognition setup. It has significantly enhanced our security measures, and the support from HiTC has been outstanding.”

EJ, Head of Security

Reach Out for Expert Assistance

Ready to enhance your facility’s technology with our innovative solutions? Contact our support team at [email protected] or call (865) 459-2026. Let us help you spend more time with people, less time with things.